About Gurus2go Nationwide On-Site IT Services
Gurus2go is one of the nation’s leading providers of on-demand IT Support and Staffing Services. The company was founded in 2001 in Dallas, Texas.
Join the Revolution
Gurus2go was founded in 2001 in Dallas, Texas by JD Bryant. JD sold Gurus2go to STG (Signature Technology Group) and the company moved its headquarters to Phoenix, Arizona. In 2010 STG sold Gurus2go to Elisa Keaveney, a G2G employee, and she moved the company back to the Dallas, Texas area. In March 2018 Robert Bauer and Craig Skinner bought the company from Elisa and since then have infused the company with a new management style, increased the number of staff and have added many new customers. In addition to new staff the company was re-branded with updated branding, logo, website, voice messages and prompts and payment structure for our technicians, all with one important goal … to improve the customer experience and increase the quality of services being offered to existing, new and future customers.
Serious IT experience
On average, our Gurus have at least 10 years of IT service and support experience with at least 2 industry certifications of specialization.
We provide a proprietary on-line training tool to support training. Our Gurus are rated as Tier 1 through Tier 3 for task alignment and work on requests including simple hardware device replacement, spyware or virus removal, and complex local/wide area network design/install.
A Commitment to Technology & Customer Service
Gurus2go has built a national network of over 6,000 certified Gurus that can be dispatched through our state of the art web-based management system to any zip code in the United States. Our significant investment in technology allows our customers to place a service request with just a few clicks as well as track the event from start to finish and provide valuable feedback that has earned us one of the highest customer satisfaction ratings in the industry.
Service Overview
At Gurus2go, we have the unique ability to service the remote office user to the large corporation with multiple offices nationwide – in most cases with same day service. Our standardized national pricing allows our corporate and consumer customers to quickly and efficiently place a service request without the downtime of waiting for a bid through an online marketplace or having to deal with an inexperienced geek from a local retail operation.
