We’ll keep your software running smoothly
Don’t let software glitches get in the way of your business goals. With our team of more than 6,000 technology Gurus across North America, we can help you select, install, upgrade, troubleshoot, train users and support nearly any business software package. Let Gurus2go help you reap the benefits your software is designed to deliver!
Software selection, installation & training
- Analysis and selection for all types of business software including all common business applications, CRM, accounting packages and network software
- Installation, configuration and testing
- Operating system installation for networks and individual computers
- Pre-Installation: We check your hardware and software requirements before installation to make sure that everything you need is available. We not only make sure to follow the manufacturer’s pre-installation instructions; we also make sure you have the most up-to-date copy of these instructions.
- Installation: We don’t just help you install the product – we actually install it for you. This includes scheduling the installation at your convenience and arranging for resources and experts to be on call.
- Post-Installation: Once installed, we run the proper diagnostics and perform the proper tests to make sure the software was installed correctly and to make sure that software installation didn’t cause issues with other software.
Upgrades, updates & optimization
- Optimize system configuration for maximum performance
- Update virus definitions and scan for viruses
- Update spyware definitions and scan for adware, malware or spyware
- Install latest operating system updates and service patches
- Install up-to-date security patches
- Remove any device conflicts & system lags
- Maximize system resources
Ongoing user support
- Assist users with computer related problems
- Answer employee questions
- Malware removal
- Virus protection
- Upgrade management
On-site or remote support available
If you prefer on-site support, we can send a certified, trained, insured software guru to your office, usually within one business day. We can also resolve most software problems via remote support.
Gurus2go also offers monthly contracts with pre-defined service levels, giving you the security and responsiveness you need to keep your business running smoothly.